Merilin

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Recent activity by Merilin Recent activity Votes
  • I cannot see any payment, returns or delivery profiles

    Zipsale will pull delivery profiles from your Etsy account and business policies from your eBay account. In order to see these profiles and policies on Zipsale, you will need to create these on mar...

  • How do I change my plan?

    Please go to your subscription page and pick a plan that suits you the best. You can upgrade, downgrade or cancel your subscription at any time.  The billing cycle will update in 1 month from your ...

  • How do I upgrade my subscription?

    You can upgrade your subscription by purchasing a new plan on our subscription page. The new plan will go live within seconds and you can continue adding items immediately.

  • What payment methods does Zipsale accept?

    Zipsale currently accepts all major credit cards and Google Pay. 

  • How do I cancel my subscription?

    We are currently in the process of enabling cancellations through self-service. Meanwhile, please contact us via the orange help button at the bottom of the screen to cancel your subscription.

  • How do I downgrade my subscription?

    We are currently in the process of enabling downgrading through self-service. Meanwhile, please contact us via the orange help button at the bottom of the screen to downgrade your subscription.

  • What actions affect my item counter?

    Creating a new item or draft - Yes Importing a new item - Yes Listing an item to a marketplace - No Making a copy of an item - Yes Delisting an item - No Archiving an item - No

  • What happens to my unused items at the end of the month?

    Any remaining items from your monthly plan that are unused are lost at the end of each billing cycle.

  • What happens if I list more items than my plan allows?

    Once you have reached your item limit, you will be prompted to upgrade your plan. If you choose to upgrade your plan, the change is immediate and you will be able to continue adding more items. 

  • Can I import items to Zipsale?

    Yes, you can.   We have now released the one-click-import functionality for eBay, Etsy, Shopify and Depop. This feature is still being developed so watch this space. You can access one-click-import...