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  2. FAQs

FAQs

Answers to common questions

  • I cannot see any payment, returns or delivery profiles
  • What is Zipsale and how does it work?
  • Which marketplaces does Zipsale support?
  • How do I connect to my marketplaces?
  • What payment methods does Zipsale accept?
  • How do I change my plan?
  • How do I upgrade my subscription?
  • What actions affect my item counter?
  • How do I downgrade my subscription?
  • How do I cancel my subscription?
  • What happens if I list more items than my plan allows?
  • What happens to my unused items at the end of the month?
  • What is the refund policy?
  • Can my marketplace accounts be banned because of Zipsale?
  • How do I create items using Zipsale?
  • Can I import items to Zipsale?
  • Which items can I list via Zipsale?
  • What happens if I sell an item that I have listed through Zipsale?
  • Will Zipsale automatically delist my items when they sell?
  • Can I delete my items?
  • Where do I receive the payment for my sold items?
  • Can I use Zipsale on my mobile device?
  • Can I use Zipsale outside of the UK?
  • Is Zipsale website secure?
  • How do I contact Zipsale support?
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